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Returns policy

Exchange/Return:

Your satisfaction is our priority. If you are not satisfied with your purchase then we are here to resolve your concern/issue. We will be delighted to exchange any item returned in a saleable condition, with its receipt and original packing. Please note that due to your laptop Screen settings and photographic lighting, the product color may vary. Moreover, all fabric pieces, or patches included in the product, are mentioned in the product description on website.  We will only be accepting those products for exchange/return that either have manufacturing issues, wrong sizes and the shipment of the wrong items.

No extra amount will be charge for the exchange of the same article, however exchange will entirely be dependent on the availability of the article. Exchange with a different article is also possible but the additional cost of the exchange article will be paid by the customer.

Reach us at our customer care number: +92322 9964242 within 7 days of your purchase

Or email us at: sales@alzohaibstore.com

 After getting your exchange/return query, your order will be first checked by our relevant team after assessment you will be offered an exchange (depending on the availability of the article)

Refund:

We do refund in exceptional cases to maintain a better customer relation. However, in case of unavailability of stock, or if the product is in a defective condition, refunds may be exempted. Your refund will be credited back to your original method of payment within approximately two weeks of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement. All shipping and handling costs are non-refundable.