Terms of service
No matter where you’re browsing from, ALZOHAIB respect your privacy and take it very seriously. We take all measures to protect any and every information that you share with us via our website. Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used for the following purposes:
- - To fill, process and ship your orders
- - Contacting you for customer service and support
- - Informing you of promotional offers
- - To give you a uniquely personalized shopping experience with ALZOHAIB website
Your information will solely used by ALZOHAIB, and no information will be revealed to any third-party entities for any purposes.
Duration: International: 5-7 working days
Please allow up to 2 working days to prepare all orders placed from Mondays to Fridays. Orders placed on Weekends or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays. Orders placed through online payment system have go through a fraud status check and once cleared by our payment processor will be processed further.
Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check junk/spam folder as well.
Shipping and Customs duties:
Note: We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.
Shipping charges are based on destination, size and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.
Orders placed through online payment system have go through a fraud status check and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is cancelled automatically. Cash on delivery orders will be cancelled if they are not confirmed within 7 days of order placement. Orders can be cancelled any time before they are processed, ALZOHAIB may cancel orders for any reasons which may include: Out of stock items, Pricing or technical errors
ALZOHAIB apologizes to all international buyers but we currently do not offer any exchanges or refunds for international online orders. And so, we try to do our very best to provide you with as much information as possible to ensure that you are fully comfortable when placing your order. In case of any concerns or questions, please don’t hesitate to contact our Customer Support Center: 0322 9964242